Cookies Policy

Cookies Policy

At Kinzo, we use cookies to enhance your online experience and ensure that our website functions correctly for you. In this Cookies Policy, we explain what cookies are, why we use them, and how you can manage their presence on our site.

What are Cookies?

A cookie is a small text file stored on your device (computer, mobile phone, tablet, or other internet-connected devices) when you visit a website. It contains information about your preferences, session data, and browsing behavior. Cookies help us tailor the content and services we provide to meet your individual needs.

Why Do We Use Cookies?

We use cookies for several purposes:

• To improve user experience by storing settings such as language preference or location.
• To facilitate login sessions so you can access our site without needing to authenticate each time.
• To enhance performance by caching data and optimizing content delivery.
• To collect analytics data to help us refine and optimize our website.

Essential Cookies

These cookies are necessary for the proper functioning of our website. They allow us to store session data, manage authentication, and ensure secure access to our services.

• Session ID (SID): stores a unique identifier for your current session.
• Authentication Token (AT): authenticates you during each visit.

Session Cookies

These temporary cookies store information about your browsing activity while on our site. They are automatically deleted when you close your browser or at the end of the session.

• Session cookie (SC): contains data about your current activities and preferences.

Persistent Cookies

These types of cookies remain stored on your device for a longer period, typically until they expire or you delete them manually.

• Preference Cookie (PC): stores language settings, location, or other personalization choices.
• Analytics Tracking (ATr): helps us track user behavior and refine our services.

Functional Cookies

We use these cookies to customize the content we display based on your preferences, such as:

• Language selection (LS)
• Location setting (Ls)

Analytics and Performance Cookies

These cookies help us analyze how users interact with our site. The data collected helps us identify areas for improvement and optimize performance.

• Google Analytics (GA): tracks user behavior, clicks, and conversion rates.
• Hotjar (Hj): collects information about visitor interaction to improve the website experience.

Preference and Language Settings

We use cookies to remember your preferences, such as language or location, so you don't need to input this data each time you visit our site.

• Language setting cookie (LS)
• Location cookie (Ls)

Login/Session Continuity

Our authentication system uses cookies to keep track of user sessions. This allows you to access secured areas without needing to re-authenticate every visit.

• Authentication Token (AT): authenticates users across visits.
• Session ID (SID): maintains current session data and preferences.

Device Recognition

We use cookies to recognize devices, such as tablets or mobile phones, which helps us tailor the content accordingly.

• Device recognition cookie (DRC)

Security-Related Cookies

Our security protocols involve cookies that store essential authentication tokens to ensure secure access to our services.

• Security Token (ST): verifies your identity during login and subsequent visits.
• Anti-forgery token (AF): protects against cross-site request forgery attacks.

Browser Storage Technologies

In addition to traditional cookies, we also use other browser storage technologies like HTML5 LocalStorage or SessionStorage to enhance user experience. These are subject to the same data protection guidelines as our cookie policy.

Third-Party Integrations

We may incorporate third-party services into our website that can set additional cookies on your device. This includes integrations with analytics tools, social media platforms, and other external vendors. We clearly indicate when a new vendor is being introduced, ensuring you understand who else might be setting cookies on your browser.

Marketing or Communication Preferences

We use cookies to store information about your marketing preferences, such as whether you consent to receive promotional emails from us or have opted-out of communications.

• Marketing preference cookie (MPC)

Cookie Consent Management

By visiting our website, you are agreeing that we can set essential cookies on your device. For non-essential cookies like analytics and performance tracking, you must explicitly agree by ticking the relevant checkbox in our consent banner. You have full control to change your preferences or opt out of future cookie settings.

Browser Cookie Controls

Most modern browsers offer tools for managing cookies:

• Blocking: allows you to prevent all types of cookies.
• Allow: enables most essential and non-essential cookies but might impact functionality.
• Set preferences manually: on some platforms, like Chrome, you can adjust permissions per domain.

Clearing or Disabling Cookies

You can delete existing cookies by clearing your browser's storage. Alternatively, you may disable cookie settings for our site to prevent further tracking. This action will limit the functionality of certain services and features.

• Important: Note that disabling all types of cookies might impair user experience on our website, including login sessions or service availability.

Site Functionality Impact When Cookies Are Disabled

While we aim to minimize disruption when essential cookies are blocked, some features may not work as intended:

• Login system: without authentication tokens and session IDs, access to secured areas can be compromised.
• Personalization of services based on your preferences will not function correctly.

Technical Diagnostics and Performance Optimisation

We employ analytics tools like Google Analytics and Hotjar to understand how users interact with our site. This data helps in optimizing website performance for a better user experience.

Aggregated Analytics Information

All data collected through these cookies is aggregated, meaning it cannot be linked back to individual browsers or devices.

User Experience Improvements

By understanding your browsing behavior and preferences through analytics tools, we can enhance the overall usability of our website. This includes optimizing loading speed, streamlining navigation paths, and more.

Thank you for taking the time to read this comprehensive Cookies Policy statement!